Privacy Policy
Covers how we collect, use and protect your data. Works alongside these Terms to keep your account information secure.
LEGAL REFERENCE
Our Terms Shape Your Account
These Terms & Conditions outline how radjagame operates, what you can expect from your account, and how we handle payments, disputes and your data. We've built them around...
Account SecurityPayment TermsDispute ResolutionData ProtectionAccount Closure
Policy Foundation & Jurisdiction
radjagame operates under the laws applicable to our jurisdiction and the regions where we offer services. These Terms apply to all accounts opened through radjagame.com. By opening an account, you agree to be bound by these Terms. We process payments through DANA, OVO, GoPay and QRIS in supported regions. If any term conflicts with local law where you are located, the local
law takes precedence. We reserve the right to update these Terms with notice to you.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
EDITORIAL CLARITY
Why These Terms Matter
Clear Account Rules
We spell out what happens when you open an account, how deposits work, and what triggers account suspension or closure...
Payment Transparency
Every transaction through DANA, OVO, GoPay or QRIS is logged and visible in your account. Fees, limits and processing times...
Dispute Handling
If a transaction goes wrong, we have a clear process to investigate and resolve it. You can escalate disputes through...
Data Security
Your personal and payment data is encrypted and stored securely. We never share your information with third parties without your...
Account Closure Rights
You can close your account anytime. We outline what happens to your balance, how long settlement takes, and what records...
Regular Updates
We review these Terms regularly and notify you of changes. You can always access the current version from this page.
PLATFORM COMPARISON
Consistency Across Our Policies
Payment Policy
Details deposit and withdrawal rules, processing times for DANA, OVO, GoPay and QRIS, and what happens if a transaction fails.
Account Policy
Explains account creation, verification requirements, login security and what we do if we detect suspicious activity on your account.
Dispute Resolution
Outlines the steps we take when you report a transaction error or unauthorized activity. Includes escalation paths and timelines.
Responsible Account Use
Sets boundaries on account behaviour, prohibited activities and what we do if your account violates these rules.
Intellectual Property
Protects radjagame's brand, logos and content. Explains what you can and cannot do with our materials on your own channels.
Limitation of Liability
Defines what radjagame is and is not responsible for, including service interruptions, payment delays and third-party issues.
QUICK SIGNAL
What These Terms Protect
Your Account Balance
We hold your balance securely and process withdrawals according to...
Transaction History
Every deposit, withdrawal and activity on your account is logged...
Account Verification
We verify your identity to prevent fraud and comply with...
Dispute Rights
If something goes wrong with a transaction, you have the...
Account Closure
You can close your account anytime. We settle your balance...
Policy Updates
We notify you of changes to these Terms before they...
Terms & Conditions Questions
When you close your account, we process any remaining balance to your chosen payment method (DANA, OVO, GoPay or QRIS). Settlement takes 3–5 business days. Your account data is retained for compliance and dispute resolution for the period required by law.
Yes, we can update these Terms to reflect changes in our service, payment methods or legal requirements. We'll notify you of material changes before they take effect. Continued use of your account after notification means you accept the updated Terms.
These Terms apply to all deposits and withdrawals through DANA, OVO, GoPay, QRIS and any other payment methods we offer in your region. Each method has specific processing times and limits outlined in our Payment Policy.
Contact our support team via email or live chat with your transaction ID and details. We investigate within 48 hours and respond with findings. If we confirm an error, we reverse it and credit your account immediately.
Yes. These Terms require us to encrypt your data, limit access to authorized staff only, and never share your information with third parties without consent. Our Privacy Policy provides full details on data handling and security measures.
Violations may result in account restrictions, suspension or closure. We'll notify you of the issue and give you a chance to respond. Serious violations (fraud, money laundering) result in immediate closure and potential legal action.
Yes. Report the charge to radjagame first through our support team. We investigate and respond within 5 business days. If unresolved, you can dispute it with your payment provider directly using their dispute process.