Same Privacy Rules Everywhere
Whether you're on desktop, mobile or tablet, your data protection level stays identical. We don't weaken privacy on any platform.
LEGAL REFERENCE
Your Data, Your Control, Our Commitment
We built radjagame around your account security and payment privacy. This policy explains how we collect, use and protect your information across every lobby, every table and every...
Data ProtectionPayment SecurityPrivacy FirstTransparent PracticesIndonesia-Compliant
Privacy Policy Overview
radjagame operates under data protection standards aligned with Indonesian regulations and international best practices. We collect personal information—your name, email, phone number and payment details—only to verify your account, process transactions and prevent fraud. Your data is encrypted in transit and at rest. We do not sell or share your information with third parties except where required by law or to complete
your payment through DANA, OVO, GoPay or QRIS. You retain the right to request, correct or delete your personal data at any time by contacting our support team.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
EDITORIAL CLARITY
Trust & Transparency Standards
Encryption Standard
All payment and personal data travels over TLS 1.2+ encryption. Your DANA, OVO, GoPay and QRIS transactions are protected end-to-end.
Regular Audits
We conduct annual third-party security audits to verify our data handling practices meet international standards and local Indonesian requirements.
Fraud Prevention
We monitor account activity for suspicious behaviour and use multi-factor authentication to prevent unauthorized access to your profile.
Vendor Compliance
Every third-party service we use—payment processors, hosting providers, analytics—signs strict data protection agreements before accessing any information.
Transparent Logging
We maintain detailed logs of who accesses your data and when. You can request an access log from your account...
Policy Updates
When we change this policy, we notify you via email at least 30 days in advance. You can always review...
PLATFORM COMPARISON
Consistency Across radjagame
Live Tables & Slots Coverage
This policy covers your live dealer sessions, slot room activity, sportsbook bets and account history equally. No hidden data collection.
Payment Method Parity
DANA, OVO, GoPay and QRIS transactions receive the same encryption and fraud monitoring. No payment method is treated differently.
Bonus & Promo Transparency
Any promotional data we collect—bonus eligibility, promo opt-in status—is governed by the same privacy rules as your core account data.
Support Ticket Privacy
When you contact our support team, your messages are encrypted and only visible to authorized staff. We never share support conversations externally.
Withdrawal & Account Closure
If you close your account or withdraw funds, your personal data is retained only as long as required by law, then securely deleted.
Cookie & Tracking Clarity
We use cookies to remember your login and improve your experience. You can disable non-essential cookies in your browser settings anytime.
QUICK SIGNAL
What This Policy Protects
Account Identity
Your name, email, phone number and date of birth are...
Payment Details
DANA, OVO, GoPay and QRIS account information is tokenized—we never...
Transaction History
Every deposit, withdrawal and bet is logged with a timestamp...
Behavioral Data
We track which games you open and how long you...
Communication Records
Emails, support tickets and in-app messages are stored securely. You...
Device & Location
We log your device type and approximate location to detect...
Privacy Policy Questions
We retain your data for 7 years to comply with Indonesian financial regulations and fraud prevention requirements. After that period, we securely delete it. You can request earlier deletion if no outstanding transactions exist.
Yes. Go to Account Settings > Privacy & Data, then select 'Download My Data'. We'll email you a complete file within 7 business days. It includes your profile, transactions, messages and activity logs.
We share only the minimum required to process your payment—your account ID and transaction amount. We never share your full name, email or phone number with payment providers unless you authorize it.
We monitor our systems 24/7 for breaches. If one occurs, we notify affected users within 72 hours via email and provide free credit monitoring. We also report to Indonesian authorities as required by law.
Absolutely. Click 'Unsubscribe' at the bottom of any email, or go to Account Settings > Communication Preferences and toggle off promotional messages. We'll stop sending them immediately.
Live dealer feeds are encrypted between you and the dealer. We don't record your personal gameplay, but we do log session timestamps and bet amounts for your account history and fraud detection.
Only authorized support staff can view your data, and only when you request help. All access is logged and audited monthly. You can request an access log from your account settings anytime.